Patient guide
Our service provider code for contracts with the National Health Fund (NFZ): 140003832
Patient registration
Registration by phone:
(+48) 798 640 473
(+48) 89 527 59 79
Patient’s rights
Detailed information on patient’s rights can be found in the Patient Rights Act : https://isap.sejm.gov.pl/isap.nsf/DocDetails.xsp?id=wdu20090520417
Requests and complaints
Requests and complaints may be submitted in person, electronically or in writing:
- In the company headquarters in Olsztyn at ul. Kościuszki 30/2 on every business day (Monday to Friday) between 9:00 AM and 3:00 PM,
- At the e-mail address administracja@profmedicus.com.pl
- At the address of the company’s headquarters: ul. Kościuszki 30/2, 10-503 Olsztyn, Poland
The institution director is available every Thursday from 2:00 PM to 4:00pm.
The Patient Rights Ombudsperson
Office of the Patient’s Ombudsperson:
ul. Płocka 11/13
01-231 Warsaw
kancelaria@rpp.gov.pl
fax: (+48)(22) 506 50 64
Night and holiday healthcare
Detailed information can be found on the National Health Fund (NFZ) website : https://www.nfz-olsztyn.pl/pacjent/na-ratunek/nocna-i-swiateczna-opieka-zdrowotna/
Miejski Szpital Zespolony w Olsztynie (Municipal Integrated Hospital in Olsztyn)
(medical advice of a general practitioner with particular emphasis on adults)
Olsztyn; Niepodległości 44
(+48) 89 532 63 40; out-of-office care: (+48) 89 527 22 22
Wojewódzki Szpital Specjalistyczny w Olsztynie (Provincial Specialist Hospital in Olsztyn)
(medical advice of a Primary Care Physician with particular emphasis on adults)
Olsztyn; Żołnierska 18
(+48) 89 67 09 125; out-of-office care: (+48) 89 527 22 22
Szpital Mrągowski im. Michała Kajki Sp. z o.o. (Michał Kajka Hospital in Mrągowo limited liability company)
Mrągowo; Wolności 12
(+48) 89 741 94 54
In case of emergency, call the emergency medical rescue telephone numbers: 112 and 999.
Need further information?
We will respond as soon as possible.
